Retail Helps People! Period!
Selling retail in the beauty business has often presented hurdles and challenges. Throughout these 24 years I have coached and supported salon and spa professionals...
Showcase Seasonally Branded Consumer Clinics This Fall!
As we move into Autumn there are plenty of opportunities to showcase how you can support your clients to utilize services or products that benefit...
Is Recruiting Really The Issue?
Are you always struggling to find and keep the right team members? If so, the issue may not be recruiting. It may be a cultural....
7 Ways To Increase Your Product Knowledge
In his book, Let’s Get Real Or Lets Not Play, Mahan Khalsa says, “How you serve creates how you sell.” When it comes to retailing...
6 Steps To Build Cultural Capital In Your Salon Or Spa!
The most precious resources in any business are your human resources. In the beauty business, it’s easy to make everything about the commodity (haircut, color,...
8 Reasons Why Employees Might Resist Delegation
Delegation is a tricky thing. If done correctly, people grow in their role, the business runs more efficiently and you have more time for other...
Interdependent Leadership
I am proud to announce the launch of my 2nd ebook: Interdependent Leadership: Creating A Salon Culture of Inclusive Growth! I wrote this book for...
6 Ways To Handle Resistance In A Meeting
If you’re a leader in your business, then you spend time preparing for and conducting meetings. Let’s face it, bringing together the diverse personalities in...
6 Things To Work On Before You Hire Your Next Team Member
Here’s a taste of six areas I will addressing in Part One of my upcoming book, Interdependent Leadership: Creating A Salon Culture of Inclusive Growth....
Are You Investing In The Right Education?
Take this to the bank and deposit it: The more you learn; the more you earn! The beauty business is rich with nuance. You constantly...