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Steve GomezSteve Gomez
Steve GomezSteve Gomez
  • About
  • Coaching
  • Training
  • Shop
  • Blog
  • Contact
  • COVID-19 Support
  • Operation Clean Slate

How Does Business Coaching Help a Salon or Spa?

Owning and operating a salon or spa often comes with a myriad of challenges and complexities, but within those, are always opportunities for growth. It takes a solid financial acumen, systems development, recruiting, and ability to train talent to seize these opportunities. It also takes an intelligent leader to guide a team towards their personal and professional goals.

Often, salon and spa owners excel in certain areas of operation, but struggle with others. All while being looked to by their team to have all the answers. Steve Gomez Business Coaching programs look to support leaders in their salons or spas by strengthening areas that need improvement; while seeing skyrocketing results in areas that are already excelling.

Steve works to tailor each coaching session to a client’s salon within five core areas.

salon spa finance

Finance Coaching for Salon and Spa Owners

Understand your numbers, track them consistently, and increase profitability.

Having a strong financial foundation is the most critical ingredient in successful salon operation.

With Steve’s coaching participants learn to:

  • Manage your profit & loss statement.
  • Understand the story that numbers are telling you.
  • Create a budget based on your current financials and future goals for the business.
  • Create sales & marketing goals based on your finances.
  • Build, execute, and monitor a 4-year cash flow projection.
  • Review and update pricing to support financial objectives.

Sales Coaching for Salon and Spa Owners

Set realistic goals, increase service sales, retail sales, client count, & retention.

Growing your sales is a clear sign from your customers that you are exceeding their expectations. It also serves as a morale booster for you and your team, while strengthening your salon or spa’s financial foundation.

Steve’s coaching program will help you:

  • Create sales goals based upon financial targets and projections.
  • Assist team members in creating sales targets that are based upon personal goals and company objectives.
  • Improv the client consultation to drive service, retail, and gift card sales.
  • Track sales.
  • Understand how to see the story your sales are telling you about performance.
  • Learn how to coach based on numbers, not
Sales Coaching for Salons and Spas
salon spa marketing

Marketing for Salon and Spa Owners

Build or strengthen your brand and implement promotions that work.

The marketing campaigns that are successful are an extension of the vision, mission, and values of your business. Successful marketing campaigns are also based on a strategic analysis of where the business is and where it needs growth.

Working with Steve will help you learn to:

  • Create marketing promotions based on financial and sales
  • Develop a 12-month marketing calendar complete with promotional materials.
  • Strengthen your salon or spa’s social media presence.
  • Track and troubleshoot your marketing programs to improve results.
  • Coach and support your team to successfully execute marketing objectives.

Operations Coaching for Salon and Spa Owners

Implement systems that strengthen your culture and increase staff retention.

You can have a clear understanding of your financial and sales objectives and build the best marketing campaigns, but their success will be dependent upon your company culture. Steve’s coaching program will teach you and your team how to strengthen that culture.

You will work with Steve to review and modify your:

  • Employee handbook, policies, and
  • Recruiting and interview process.
  • New hire orientation.
  • 12-month team training calendar.
  • Scripts to handle various customer service scenarios.
  • Front desk operations and systems.
salon spa operations
Leadership Coaching for Salon and Spa Owners

Leadership Coaching for Salon and Spa Owners

Learn how to build and lead a salon team that thrives!

Building a successful salon and spa will rely upon your commitment to transform your culture, enhance systems, and coach your team to execute.

Steve’s coaching program will teach you how to improve how you lead, including:

  • Leading based on the facts.
  • Leading a team instead of managing individuals.
  • How to have crucial coaching conversations.
  • How to delegate tasks and responsibilities.
  • Time management.
  • Promoting people from within.
  • Supporting the team to accomplish personal and company goals.
  • Elevating team involvement in business success.

How Long Are Salon & Spa Coaching Programs?

The salon and spa business coaching program requires a minimum time investment of nine months, and up to 18 months, based upon the work required. Steve will work with you to create a personalized plan based that works for you and the needs of your salon or spa.

I’m Ready to Make the Commitment!
Get Started
Steve Gomez Business Coach

If you have any questions don’t hesitate to contact me!

  • 7820 Meridian St • Chino, CA 91708
  • 909-597-5369
  • info@stephengomez.net
Tweets by SalonCoachSJG
What an awesome and humbling 3 days supporting gre What an awesome and humbling 3 days supporting great people to grow their businesses! Thank you to @dmkinternational for partnering with @20beautynancy and I to transform businesses. We’re honored to play the part we can for them and you! To everyone we met and worked with, keep digging and elevating yourself and your dreams in this one life! Push yourself! You all, we all, deserve the very best that life affords us! Let’s get after it! #financialfitness #dmkinternational #dmk #liftuplife #lovewhatyoudo #elevate #catalyst #futurist #makeithappen #shifthappens #interdependentleadership #spa #spaowners #beautybusineascoach #spacoach #saloncoach #nasnpro #education #speaker #speakerlife
@20beautynancy and I are excited to support our in @20beautynancy and I are excited to support our industry this weekend in Orlando at the Premiere Show! Thank you as always to @premierebeautyshows for trusting our message. We are ready to rock! Come join us and grow your knowledge, systems, belief and confidence! See you there! #financialfitness #interdependentleadership #lovewhatyoudo #salon #spa #salonprofit #spaprofit #businesscoach #salonbusinesscoach #makeadifference #speaker #author #grind #liftuplife
You never get a second chance to make a great firs You never get a second chance to make a great first impression! 

Be sure you implement steps and guidelines that support the front desk to make specific recommendations that support cash flow growth for the business, empower them to feel a bigger part of the team and hit a home run throughout the clients whole experience with you!
A great way to elevate customer service is how you A great way to elevate customer service is how you dress and present yourself. 

Always be sharp, well-groomed and present a professional image before walking through the door. 

These little things make a BIG impression.
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 #SalonBusinessCoach #SpaBusinessCoach #InterdependentLeadership #StretchAndGrowGoals #customerservice
A Great Way to Exceed Your Financial Goals A grea A Great Way to Exceed Your Financial Goals

A great way to exceed your financial goals is to play the Booking Game! 

Begin each day by looking at who is on your books, analyze their last 3 visits to see purchasing patterns, what they are coming in for and what you could recommend to them that can help them and help you. 

Add up what is on the day and what is possible, and you will that you can exceed expectations for them and for you!
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 #managingexpenses #financialstability #financialsuccess #spa #SalonBusinessCoach #SpaBusinessCoach #FinancialFitness
Improving Retail Results by Tracking Sales You ca Improving Retail Results by Tracking Sales

You can improve your retail results by tracking what you sell and what you don't. 

Notice which products you sell based on client needs, your preference and your salon's goals. 

What should you be recommending more based on the services you provide? 

When you take the time to research this you will improve your customer service and your results.

Factors to Consider in Tracking Retail Sales
- Sales volume by product
- Sales volume by service
- Product preferences by client
- Sales goals and targets
Do you have a budget? One of the most important Do you have a budget? 

One of the most important steps any technician can take is to put a budget plan in place that helps to manage expenses and create a clear goal for what production goals need to be. 

Be sure you take the time to make this happen and improve your results and your quality of life too!

Tips for Effective Budgeting
 - Be realistic in setting goals and budget
 - Monitor expenses regularly
 - Adjust budget as needed
 - Seek professional advice if needed
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#budgetplan #financialstability #financialsuccess #managingexpenses #productiongoals #qualityoflife
When running a promotion for your customers, decor When running a promotion for your customers, decorate appropriately. Put shelf talkers everywhere a customer may be in your business. Think of fun collateral to accompany the shelf talkers. A little decoration goes a long way to stimulate the senses and add to the promotion.

Benefits of Decorating Appropriately
- Attracts attention and increases visibility
- Stimulates the senses and creates a memorable experience
- Reinforces branding and messaging
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#salon #spa #businesscoach #BoostYourBusiness #salonbusinesscoach #beautyindustry #salonowner #spaowner
It’s a wrap! Another successful Financial Fitnes It’s a wrap! Another successful Financial Fitness Workshop with @dmkinternational is in the books today here in Dallas! @20beautynancy and I are honored to partner with a great team of people to serve and support these awesome clinics to grow their knowledge and profits! Let’s elevate! #financialfitness #interdependentleadership #dmkinternational #dmk #dmktexas #clinicprofit #clinicfinance #elevate #liftuplife #lovewhatyoudo #speaker #author #catalyst #futurist
Do you have raving fans? Create your own fan pag Do you have raving fans? 

Create your own fan page and you will. 

Even if you work at a salon you can have your own page and further connect to your clients and your community. 

It will help them, your salon and you!
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#SGBC #salon #spa #clinic #liftuplife #educator #speaker #salonbusinesscoaching #spabusinesscoaching #businesscoach
The greatest use of life is to spend it on somethi The greatest use of life is to spend it on something that outlasts it. - William James

We only have a limited time on this earth, but our impact can be eternal. One of the greatest purposes of life is to dedicate ourselves to something that will outlast us - a cause, a legacy, a contribution to society.

 

 William James reminds us of the importance of using our time wisely and investing it in something that will make a lasting impact. What will you do with your time? How will you leave your mark on the world?

 

 Let's make the most of every moment and strive to create something that will outlast us.
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#trainingplan #SGBC #FinancialFitness #SalonBusinessCoach #SpaBusinessCoach #salon #spa #clinic #salonprofit #spaprofit #liftuplife #educator #speaker #author #catalyst #futurist #beautybusiness #beautybiz
Are you looking for the right salon, spa or clinic Are you looking for the right salon, spa or clinic to work in?

Start by finding out what their vision for the future is and what they value.

Once you know what they believe in and where they want to go will help you see if you are aligned with them.

How will they train you and market you to support your growth? Is there a pathway to increase your income based on performance? 

What benefits do they offer? 

These questions will help you get the answers you need to make an informed choice that is right for you!
Evaluating the Salon's Vision and Values
 - Compare their vision and values to your own personal and professional goals
 - Consider their approach to employee development and client satisfaction
 - Evaluate their reputation and feedback from clients and employees
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#SGBC  #FinancialFitness #InterdependentLeadership #SalonBusinessCoach #SpaBusinessCoach #salon #spa #clinic
Thank you to Allyson and her awesome team at @ally Thank you to Allyson and her awesome team at @allysonbrittany_aesthetics for hosting me today! You are all a great group of people who make a great impact in your community and I’m honored to play a small part in your growth! Thank you @dmk_northeast_tristate for joining us today! Your contributions always make a difference Sybil! Keep elevating! @dmkinternational @phorestsalonsoftware #spabusinesscoach #salonbusinesscoach #spa #clinic #dmk #lovewhatyoudo #teamwork #community #interdependentleadership #financialfitness #liftuplife #phorestsalonsoftware #makeadifference #author #speaker #educator #catalyst #futurist #elevate
Set goals that make you stretch and grow! If it Set goals that make you stretch and grow! 

If it doesn't make you uncomfortable, then then the odds are it won't get you as far as you can. 

A goal without a "By When" date is simply something you hope will happen. 

The moment you add a "By When" date you increase the odds of accomplishing what you say you want.

Tips for Setting a "By When" Date
- Make it specific and realistic
- Break it down into smaller goals and milestones
- Write it down and make it visible
- Share it with someone for accountability
- Celebrate progress and success along the way 
- Does it make you uncomfortable?
-Ask yourself how you will grow by accomplishing it?

#StretchAndGrowGoals #UncomfortableGoals #ByWhenGoals #AccomplishmentGoals #salon #spa #clinic #salonprofit #spaprofit #liftuplife #educator #speaker
Do you have a training plan in place? Be sure you Do you have a training plan in place? Be sure you create a 12 month plan that supports you to develop yourself and your team technically, personally and professionally.

Benefits of Having a Training Plan
 - Improves technical skills and knowledge
 - Enhances professional growth and advancement
 - Boosts confidence and job satisfaction
 - Increases productivity and performance

#trainingplan #SGBC #FinancialFitness #SalonBusinessCoach #SpaBusinessCoach #salon #spa #clinic #salonprofit #spaprofit #liftuplife #educator #speaker #author #catalyst #futurist #beautybusiness #beautybiz
Every meeting you conduct should have guidelines a Every meeting you conduct should have guidelines and a timeline. Take the time to put together your agenda and stick to it. 

Be sure you train your team on what the rules are and hold them to account when needed. 

Get the team involved by assigning homework prior to the meeting to get them more engaged. 

You'll see an increase in productive energy arise from your meetings when you do.

#SGBC  #FinancialFitness #Interdependent Leadership #SalonBusinessCoach #SpaBusinessCoach #salon #spa #clinic #meetingguidelines #timemanagement #teamtraining #homeworkprior #productivityboost
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