7 Ways To Increase Your Product Knowledge
In his book, Let’s Get Real Or Lets Not Play, Mahan Khalsa says, “How you serve creates how you sell.” When it comes to retailing...
Is Your Accountant Working With You?
Take this to the bank: Your accountant must be an asset to your company, not a liability! As a business coach, I see, firsthand, the...
6 Steps To Build Cultural Capital In Your Salon Or Spa!
The most precious resources in any business are your human resources. In the beauty business, it’s easy to make everything about the commodity (haircut, color,...
8 Reasons Why Employees Might Resist Delegation
Delegation is a tricky thing. If done correctly, people grow in their role, the business runs more efficiently and you have more time for other...
Interdependent Leadership
I am proud to announce the launch of my 2nd ebook: Interdependent Leadership: Creating A Salon Culture of Inclusive Growth! I wrote this book for...
6 Ways To Handle Resistance In A Meeting
If you’re a leader in your business, then you spend time preparing for and conducting meetings. Let’s face it, bringing together the diverse personalities in...
6 Things To Work On Before You Hire Your Next Team Member
Here’s a taste of six areas I will addressing in Part One of my upcoming book, Interdependent Leadership: Creating A Salon Culture of Inclusive Growth....
4 Ways To Create A Collaborative Salon & Spa Culture
“Turn your business into a collaborative act of creation.” – Vishen Lakhiani, Founder of Mind Valley Last weekend I attended Serious Business in New Orleans....
New Year! New Leader!
Now that the new year has begun and the holiday season is behind you it’s time to dig into this new year! As a salon...
Salon And Spa Owners: Prepare For A Great New Year Today!
It’s early November and you are no doubt busy preparing your salon or spa for another awesome holiday season. Before you know it, 2017 will...