“Be” An Educator!
For 30 years I have dedicated my life and times to support our amazing industry to grow and elevate who we are and how we...
6 Ways To Help Part Time Team Members Be Successful
Part time workers have full time values and goals! It would be wise for any leader to adopt this mantra, especially if you have part...
Upselling & Retailing? You Have All The Time In The World!
As a business coach I often hear salon professionals state that they do not have enough time to retail or offer that add on treatment....
Vision + Data + Collaboration = Results!
Let’s just cut right to the chase. Your vision speaks to where you want to go and what you aspire to become. It is your...
New Hire Orientation Systems Increase Staff Retention!
Every business, not matter the industry, faces turnover. People come and go, they move, they face career choices or leave for what they perceive to...
Be Financially Transparent With Your Team!
There’s nothing like the shining light that truth brings to us. Until one has the truth, it’s easy to operate from one’s own perspective or...
How To Have An Effective One-On-One Meeting!
Do you ever feel that your employees seem out of touch? Are they disconnected? Do they sometimes seem distant or abrasive? While there may be...
Sales Is Not A Bad Word!
It is an all too common occurrence in the beauty industry to hear salon/spa professionals say that they don’t want to be “salesy” or “pushy”....
A Team Approach To Retail Growth!
To effectively and consistently grow retail sales in a salon or spa business it takes an equal commitment of time, training, belief and resources from...
How To Transition From Team Member To Team Leader
It’s often said that some people are born leaders while others have to develop leadership skills. Even if it is it is something that is...