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Steve GomezSteve Gomez
Steve GomezSteve Gomez
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How To Transition From Team Member To Team Leader

How To Transition From Team Member To Team Leader

May 31, 2018

It’s often said that some people are born leaders while others have to develop leadership skills. Even if it is it is something that is innate in you, being a leader requires work, patience and dedication.

Whether you ask to be a leader or you’re thrust into the position, moving from a team member to being a leader of the team in a salon can be tricky.

First off, ask yourself why you? From both sides, why is your owner or manager asking you to lead? Then, ask yourself that same question, why me? Why would I want this? How can I contribute? What could I learn? What are the obstacles I may face?

Being a leader in a salon requires a mix of attributes that, when married together, work to help the business grow. You have to be a great listener, diplomatic, accountable, hold others to account, communicate and follow through. You also have to be organized, a good time manager and an analyzer of people, situations, statistics and performance.

Whew!

If you decide to accept a position of leadership in your salon or spa take these steps to help you effectively prepare for it.

Understand the expectations. What are the expectations your leader has of you? Are they written? How will you both be able to measure your effectiveness?

What’s the time commitment? How many hours a week will you be given to dedicate yourself to the tasks required of you?

Are there resources needed? What support will you have to perform the job? What will you have to learn? From software programs to dealing with distributor sales consultants, etc., you may have quite the initial learning curve so be clear up front what you’re getting yourself into.

Timeline: How long will you be given to grow in the position to meet expectations? This is critical, especially if you are thrust into the position. Be sure that your owner or manager is not expecting immediate results and brilliant decision making from you. If that is the case, you may want to reconsider the position.

Transition plan: How will you transition from a team member to a leader? How and when will you both announce to the team that this is happening?

Personalities: Think through how your peers may react to you being their leader. This may be the piece that is touchy and requires the most patience.

Education: After you understand what is required of you and how your owner is going to train you it is important to shift your gaze towards other forms of education that can help you grow through the process. Find a mentor and look for classes, articles, books, blogs or seminars you can attend that can help you develop yourself as a leader.

Commitment: This is the last and maybe most important part; make a 100% commitment to being in this position. It really is your choice in the long run so be responsible for it and take it on, or not.

Being a leader is an exciting opportunity to grow and help make a bigger difference and be a bigger part of something great. The lessons and insights you will have about yourself, people and life will be invaluable stepping stones for your future. If you are in this position right now, sit back, reflect on where you have come from to be here, appreciate the moment, and follow the above steps to create a future that is rewarding for you and others.

Oh, and if you don’t have it, grab a copy of my book, Interdependent Leadership. It’s designed to help you grow as a leader, making values based decisions that help the culture, the business and you!

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Steve Gomez Business Coach

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@20beautynancy and I want to thank everyone who ca @20beautynancy and I want to thank everyone who came out and attended our classes these last two weeks in San Antonio and Columbus at the Premiere Shows. Thank you to @premierebeautyshows for your commitment to partner with us to help people grow both personally and professionally! Also a shoutout to @ameetkal and @glammaticpro for forging a partnership with us! Let’s all continue to elevate! #financialfitness #interdependentleadership #profit #salonprofit #spaprofit #salon #spa #saloncoach #spacoach #salonbusiness #liftuplife #elevate #speaker #author #catalyst #futurist #lovewhatyoudo
What an awesome and humbling 3 days supporting gre What an awesome and humbling 3 days supporting great people to grow their businesses! Thank you to @dmkinternational for partnering with @20beautynancy and I to transform businesses. We’re honored to play the part we can for them and you! To everyone we met and worked with, keep digging and elevating yourself and your dreams in this one life! Push yourself! You all, we all, deserve the very best that life affords us! Let’s get after it! #financialfitness #dmkinternational #dmk #liftuplife #lovewhatyoudo #elevate #catalyst #futurist #makeithappen #shifthappens #interdependentleadership #spa #spaowners #beautybusineascoach #spacoach #saloncoach #nasnpro #education #speaker #speakerlife
@20beautynancy and I are excited to support our in @20beautynancy and I are excited to support our industry this weekend in Orlando at the Premiere Show! Thank you as always to @premierebeautyshows for trusting our message. We are ready to rock! Come join us and grow your knowledge, systems, belief and confidence! See you there! #financialfitness #interdependentleadership #lovewhatyoudo #salon #spa #salonprofit #spaprofit #businesscoach #salonbusinesscoach #makeadifference #speaker #author #grind #liftuplife
You never get a second chance to make a great firs You never get a second chance to make a great first impression! 

Be sure you implement steps and guidelines that support the front desk to make specific recommendations that support cash flow growth for the business, empower them to feel a bigger part of the team and hit a home run throughout the clients whole experience with you!
A great way to elevate customer service is how you A great way to elevate customer service is how you dress and present yourself. 

Always be sharp, well-groomed and present a professional image before walking through the door. 

These little things make a BIG impression.
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 #SalonBusinessCoach #SpaBusinessCoach #InterdependentLeadership #StretchAndGrowGoals #customerservice
A Great Way to Exceed Your Financial Goals A grea A Great Way to Exceed Your Financial Goals

A great way to exceed your financial goals is to play the Booking Game! 

Begin each day by looking at who is on your books, analyze their last 3 visits to see purchasing patterns, what they are coming in for and what you could recommend to them that can help them and help you. 

Add up what is on the day and what is possible, and you will that you can exceed expectations for them and for you!
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 #managingexpenses #financialstability #financialsuccess #spa #SalonBusinessCoach #SpaBusinessCoach #FinancialFitness
Improving Retail Results by Tracking Sales You ca Improving Retail Results by Tracking Sales

You can improve your retail results by tracking what you sell and what you don't. 

Notice which products you sell based on client needs, your preference and your salon's goals. 

What should you be recommending more based on the services you provide? 

When you take the time to research this you will improve your customer service and your results.

Factors to Consider in Tracking Retail Sales
- Sales volume by product
- Sales volume by service
- Product preferences by client
- Sales goals and targets
Do you have a budget? One of the most important Do you have a budget? 

One of the most important steps any technician can take is to put a budget plan in place that helps to manage expenses and create a clear goal for what production goals need to be. 

Be sure you take the time to make this happen and improve your results and your quality of life too!

Tips for Effective Budgeting
 - Be realistic in setting goals and budget
 - Monitor expenses regularly
 - Adjust budget as needed
 - Seek professional advice if needed
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#budgetplan #financialstability #financialsuccess #managingexpenses #productiongoals #qualityoflife
When running a promotion for your customers, decor When running a promotion for your customers, decorate appropriately. Put shelf talkers everywhere a customer may be in your business. Think of fun collateral to accompany the shelf talkers. A little decoration goes a long way to stimulate the senses and add to the promotion.

Benefits of Decorating Appropriately
- Attracts attention and increases visibility
- Stimulates the senses and creates a memorable experience
- Reinforces branding and messaging
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It’s a wrap! Another successful Financial Fitnes It’s a wrap! Another successful Financial Fitness Workshop with @dmkinternational is in the books today here in Dallas! @20beautynancy and I are honored to partner with a great team of people to serve and support these awesome clinics to grow their knowledge and profits! Let’s elevate! #financialfitness #interdependentleadership #dmkinternational #dmk #dmktexas #clinicprofit #clinicfinance #elevate #liftuplife #lovewhatyoudo #speaker #author #catalyst #futurist
Do you have raving fans? Create your own fan pag Do you have raving fans? 

Create your own fan page and you will. 

Even if you work at a salon you can have your own page and further connect to your clients and your community. 

It will help them, your salon and you!
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#SGBC #salon #spa #clinic #liftuplife #educator #speaker #salonbusinesscoaching #spabusinesscoaching #businesscoach
The greatest use of life is to spend it on somethi The greatest use of life is to spend it on something that outlasts it. - William James

We only have a limited time on this earth, but our impact can be eternal. One of the greatest purposes of life is to dedicate ourselves to something that will outlast us - a cause, a legacy, a contribution to society.

 

 William James reminds us of the importance of using our time wisely and investing it in something that will make a lasting impact. What will you do with your time? How will you leave your mark on the world?

 

 Let's make the most of every moment and strive to create something that will outlast us.
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#trainingplan #SGBC #FinancialFitness #SalonBusinessCoach #SpaBusinessCoach #salon #spa #clinic #salonprofit #spaprofit #liftuplife #educator #speaker #author #catalyst #futurist #beautybusiness #beautybiz
Are you looking for the right salon, spa or clinic Are you looking for the right salon, spa or clinic to work in?

Start by finding out what their vision for the future is and what they value.

Once you know what they believe in and where they want to go will help you see if you are aligned with them.

How will they train you and market you to support your growth? Is there a pathway to increase your income based on performance? 

What benefits do they offer? 

These questions will help you get the answers you need to make an informed choice that is right for you!
Evaluating the Salon's Vision and Values
 - Compare their vision and values to your own personal and professional goals
 - Consider their approach to employee development and client satisfaction
 - Evaluate their reputation and feedback from clients and employees
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#SGBC  #FinancialFitness #InterdependentLeadership #SalonBusinessCoach #SpaBusinessCoach #salon #spa #clinic
Thank you to Allyson and her awesome team at @ally Thank you to Allyson and her awesome team at @allysonbrittany_aesthetics for hosting me today! You are all a great group of people who make a great impact in your community and I’m honored to play a small part in your growth! Thank you @dmk_northeast_tristate for joining us today! Your contributions always make a difference Sybil! Keep elevating! @dmkinternational @phorestsalonsoftware #spabusinesscoach #salonbusinesscoach #spa #clinic #dmk #lovewhatyoudo #teamwork #community #interdependentleadership #financialfitness #liftuplife #phorestsalonsoftware #makeadifference #author #speaker #educator #catalyst #futurist #elevate
Set goals that make you stretch and grow! If it Set goals that make you stretch and grow! 

If it doesn't make you uncomfortable, then then the odds are it won't get you as far as you can. 

A goal without a "By When" date is simply something you hope will happen. 

The moment you add a "By When" date you increase the odds of accomplishing what you say you want.

Tips for Setting a "By When" Date
- Make it specific and realistic
- Break it down into smaller goals and milestones
- Write it down and make it visible
- Share it with someone for accountability
- Celebrate progress and success along the way 
- Does it make you uncomfortable?
-Ask yourself how you will grow by accomplishing it?

#StretchAndGrowGoals #UncomfortableGoals #ByWhenGoals #AccomplishmentGoals #salon #spa #clinic #salonprofit #spaprofit #liftuplife #educator #speaker
Do you have a training plan in place? Be sure you Do you have a training plan in place? Be sure you create a 12 month plan that supports you to develop yourself and your team technically, personally and professionally.

Benefits of Having a Training Plan
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 - Boosts confidence and job satisfaction
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