Upselling & Retailing? You Have All The Time In The World!
As a business coach I often hear salon professionals state that they do not have enough time to retail or offer that add on treatment....
Vision + Data + Collaboration = Results!
Let’s just cut right to the chase. Your vision speaks to where you want to go and what you aspire to become. It is your...
“Spring” Into Action!
Spring is always a time of growth, hope and renewal. It’s a great time of year to review, reflect and recharge for the rest of...
New Hire Orientation Systems Increase Staff Retention!
Every business, not matter the industry, faces turnover. People come and go, they move, they face career choices or leave for what they perceive to...
10 Ways To Kick Start Sales In The New Year!
Every year, we hit January and it feels like it’s time to reboot, recharge and catch our collective breath because of the busy holiday season....
Be Financially Transparent With Your Team!
There’s nothing like the shining light that truth brings to us. Until one has the truth, it’s easy to operate from one’s own perspective or...
5 Ways To Handle Late Clients
We’ve all heard the phrase, “Your time is money.” This couldn’t be more accurate than in the salon and spa industry. That’s why it is...
How To Have An Effective One-On-One Meeting!
Do you ever feel that your employees seem out of touch? Are they disconnected? Do they sometimes seem distant or abrasive? While there may be...
Sales Is Not A Bad Word!
It is an all too common occurrence in the beauty industry to hear salon/spa professionals say that they don’t want to be “salesy” or “pushy”....
Back To School! Back To Profits!
It’s that time of year. Summer is still in full swing but fall is just around the corner and it’s time to go back to...