New Hire Orientation Systems Increase Staff Retention!
Every business, not matter the industry, faces turnover. People come and go, they move, they face career choices or leave for what they perceive to...
Stylists! Save Your Retail Bonus!
If you work in a salon or spa and receive commission on your retail sales this is a great opportunity to use the monies to...
10 Ways To Kick Start Sales In The New Year!
Every year, we hit January and it feels like it’s time to reboot, recharge and catch our collective breath because of the busy holiday season....
Give Thanks!
Give thanks for… Where you’ve come from. How you’ve grown. What you’ve learned. How you have contributed to life. Who you are now. Who you...
Be Financially Transparent With Your Team!
There’s nothing like the shining light that truth brings to us. Until one has the truth, it’s easy to operate from one’s own perspective or...
5 Ways To Handle Late Clients
We’ve all heard the phrase, “Your time is money.” This couldn’t be more accurate than in the salon and spa industry. That’s why it is...
How To Have An Effective One-On-One Meeting!
Do you ever feel that your employees seem out of touch? Are they disconnected? Do they sometimes seem distant or abrasive? While there may be...
Sales Is Not A Bad Word!
It is an all too common occurrence in the beauty industry to hear salon/spa professionals say that they don’t want to be “salesy” or “pushy”....
Back To School! Back To Profits!
It’s that time of year. Summer is still in full swing but fall is just around the corner and it’s time to go back to...
Give Your Appointment Book A Boost This Summer
Summer time can be a fun time for all of us but one issue common to many salons and spas is a drop off in...